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By Bradley Mitchell, About.com Guide to Wireless / Networking since 1999

Avoid Hotels That Don't Provide Free High-Speed Internet

Tuesday May 13, 2008
| Commentary | Most hotels in the U.S. have provisions for high-speed Internet access, via Ethernet cable, over Wi-Fi, or both. Years ago, such services were more expensive to set up and hotels often charged their guests an extra fee to use them. Thanks to dropping installation and support costs, there's no good reason why these services can be offered for free now. Some hotels I've visited provide at least free Ethernet hookups while still charging for Wi-Fi, which is a fair upsell strategy in my opinion.

One hotel I visited recently, however, charged a high fee for their in-room Wi-Fi and, even though the room had an Ethernet port that was functional in years past, it had apparently been disabled. The local business center charged similar fees (and even an additional one to use the printer!) Of course, the room (and the hotel's Web site) did not contain any documentation stating the costs for their Internet connection. My suggestion is to avoid doing business with hotels that do not provide at least one free high-speed Internet option and fully disclose their service fees.

How do you use Internet access at hotels? Do you agree hotels should be providing free high-speed Internet and have the ethical responsibility to disclose their fees?

Comments

May 20, 2008 at 12:37 pm
(1) John Moua says:

I’ve been to many expensive hotels; they charge $5.00 per hour for using the internet while others similar hotel provide free internet for their guests. That’s the last time I told my wife to book on those kind of hotels.

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