- finding and using the right kind of wireless network adapter for the Xbox
- entering the wrong values on the Xbox network configuration screens
- installing the Xbox out of range of the wireless router signal
Did anything go wrong when attempting to network your Xbox? If so, how did you fix it?(For solutions to the most common issues reported by our readers, see: Top Xbox 360 Wireless Network Connection Problems and Fixes) Tell Your Story
Unplugging the router didn't help
- It won't connect to Xbox Live. The only suggestion was to unplug the router for 30 seconds, wait 30 seconds and then plug it back in. I did that, and it still didn't work, except this time, there were no help suggestions.
- —Guest that is pissed off
Failed to switch from Ethernet to Wi-Fi
- I disconnected my Ethernet cable to switch to Wi-Fi (on Xbox 360S Halo Reach edition) and it won't work. I tried everything it said to do on xbox.com/networkhelp and xbox.com/wireless-help. If it is the new Xbox update that's causing this BS, they should fix it ASAP... .
- —Guest Fvck Xbox
Suspecting the ISP
- Me an my boyfriend have Cox cable as our Internet provider. Internet works excellent on laptop, but while connected to Xbox the connection starts off great and turns red. Ends with a major ton of lag and gets us killed constantly. Not sure what the deal is, but pretty sure Cox cable is ... bad... .
- —Guest alexa
Something about the guest account
- All my Xbox 360 accounts work, but my guest account will not work.
- —Guest guest dan
Everything but the Xbox
- My wireless Internet connection works fine on my computer and my Galaxy Y, never shows the yellow triangle that appears when you can't connect. I try to connect to the Internet on my Xbox 360 and it joins to the wireless network, but the network doesn't connect to the Net. Again, it works fine on my Sony Vaio, Galaxy Y and iPod touch.
- —Guest Calebe
- I accidentally pressed "Disconnect" on my network, now I do not know how to connect it again.
- —Guest guest man
Official support not very helpful
- The Xbox connects to my Wifi, the Wifi connects to the Internet, but the Internet won't reach Xbox Live. It takes 15 minutes just to tell me Xbox Live isn't working! I've only had an account for two to three weeks. I just want to use a dlc pack that i got for my birthday, and then be done with Live, I've tried the support, and it says "uh oh, that shouldn't happen... "
- —Guest guest guyman
My attempt at Xbox Live
- I clicked join Xbox Live, and then Test Connection. I then clicked Wireless Network, and it came up with: "To use a wireless Internet connection, connect a wireless networking adapter to your console." But that would be wired, and I can't wire it up to my router because its in another room and my wire isn't long enough. [Ed.: Your setup requires a wireless router, and a Wi-Fi adapter for the Xbox that plugs into the console's Ethernet or USB port.]
- —Guest carla
Disabling passwords is the only way?
- I have done everything that I could, but still it just does not connect to my router. Only when I remove my password from my router, then only my Xbox connects to my router and Live... But I can't leave my router's password open as I have been hacked a lot of times... .
- —Guest max_samuel
Works only rarely
- I don't understand Microsoft and Macs; they never deliver what they advertise. I have tried a thousand and one ways to connect and nothing works. I get the occasional connection and that's it again for another endless attempt. If it works once, why cant it work again?
- —Guest xbox sucks
Freezes in network configuration
- My Xbox can't connect to my wireless Internet. I've done everything. When I go to network configuration, my Xbox slows down and sometimes freezes, but only on the that screen... .
- —Guest justin
Connections and testing both unreliable
- Xbox Live worked fine, then I signed in and it said can't connect. So I tested connection and it worked. I went to sign in again, and it said can't connect.
- —Guest ydidthishappen
My profile wont let me connect
- My xbox connects to the internet but as soon as i sign in it disconnects and wont connect again until i sign out.
- —Guest matt
Doesn't recognize network passcodes
- I cannot connect to Xbox Live all of a sudden. I've tried typing the network passcode correctly and incorrectly and it doesn't even bother to inform me the password I tried is incorrect. It shows on the menu I have 4 bars, but when I test the connection, it shows i have none.
- —Guest Simon
Netgear router doesn't work
- I use my modem to get online. When I plug it in through the NetGear wireless router its like the Internet won't go through it. I don't have a computer. I only have Internet for my Xbox. I can't get my Vita on the Wifi either. I'm starting to think I wasted 50 bucks... .
- —Guest T Bone