- finding and using the right kind of wireless network adapter for the Xbox
- entering the wrong values on the Xbox network configuration screens
- installing the Xbox out of range of the wireless router signal
Did anything go wrong when attempting to network your Xbox? If so, how did you fix it?(For solutions to the most common issues reported by our readers, see: Top Xbox 360 Wireless Network Connection Problems and Fixes) Tell Your Story
Can't tell if it is hardware or software
- On my Xbox 360, I have a plug in Wifi adapter. It worked perfectly before without any trouble, but now it seems to be stuck on connecting to my wireless network. I don't what the problems is, however, on my Wifi adapter there is a blinking green light. Of course I researched it, and found out that it means that the adapter is trying to 'connect to network'. I have made a few accusations that maybe my Xbox have been blocked by my network router or the hardware or software of the wireless adapter is glitching, broken, or just confused. I would appreciate if someone could help me with this and solve my problem. I would love to get back to gaming online.
- —Guest Sam
I want a PS4!
- I want a PS4 becuse Xbox is horrible when it comes to connecting to the Internet. It keeps kicking me offline. If it keeps on doing it, I'm getting a PS4.
- —Guest eric
Might put my fist through my Xbox
- My Xbox won't connect to the router even though I have rebooted everything. Every other device connects just fine. Configured network which seems pointless because it still gives me the same trouble. I hate how I'm paying for something that has become quite useless very recently and I have never had any problems before... .
- —Guest AndrewE
Hardwired won't work
- I didn't want to buy an Xbox wireless adapter so i hardwired it. Doesn't work. I have tried DNS settings and everything. The site just says reset to default settings. My dad thinks we might need to change some stuff about our router. Internet works great. Not sure what I can do to get wired to work. I don't want to buy the wireless adapter.
- —Guest trevor
The Xbox IS the problem
- My Xbox used to connect to Wifi seamlessly, and I still can connect with no problems on any other device, even my Sony Playstation devices (which are a much higher quality piece of hardware than I've ever gotten from Microsoft if anybody is wondering). Just not my Xbox 360, as it constantly demands I reset my router to connect to anything online, as well as constantly updating and altering my ports on my router. If anyone from Microsoft ever reads any of this and cares about any of their customer base, stop trying to improve your products with half-baked updates. This is completely inexcusable. I used to love my Xbox. Now I hate it and never play it due to the lack of quality control. Furthermore, I will not be buying any other Microsoft consoles unless my Xbox 360 begins to perform as well as it did 1-2 years after it's launch. How any of these updates were even be cleared for release if they create more issues than they ever fixed is beyond me. Does Microsoft test anything?
- —Guest Josh
Disappearing Wi-Fi adapter
- My Xbox had a built in Wi-fi thing [adapter] but just today it says it's not there anymore... .
- —Guest Whyxboxdothistome
Won't find a new network
- I moved into a new place that provides wireless Internet. My laptop found the network perfectly and is running like a gem but my Xbox won't locate the network, even when I do network configuration... .
- —Guest Tara
Xbox One error 0x87dd001a
- OK so some times when I turn on my Xbox One it doesn't connect to the Internet even though every thing else I own does. When I check the connection it says "Everything is good your console is connected to the Internet" - but I'm not. Nothing - it still gives me the error msg 0x87dd001a.
- —Guest Raymond
Just decided to die
- My Xbox's Internet was working fine until a few days ago, when it just decided to die. I've tried plugging in both an Ethernet cable and a wireless adapter. Both connect to my network but not the Internet. There are no firewalls or MAC filters up and every other device can connect just fine. Maybe my problem is internal... .
- —Guest Chase
Xbox might go through the window
- Every since my Internet was upgraded, it has been randomly kicking me offline. It is making me mad because I cannot find the solution. Every time our ISP would find a problem, they fixed it and it still would not work. I swear I WILL send my Xbox straight through the window if it goes on for the next month and is not fixed!
- —Guest Why is this happening?
Updating settings didn't work
- I've tried everything. i've reset my gateway, subnet mask, and both primary IP addreses. I don't now what a pppoe thing is, and my network has no automatic numbers but 0.0.0.0 for all of them. I have being trying forever and I paid for online, so Micro$oft is ripping me off.
- —Guest jack
Can't connect to Xbox Live
- I have been playing Xbox for years and not experienced any problems like this before. Recently it won't let me sign in, and when I select test Xbox Live connection, it says that i am 1 bar-ing all the time and that my password is wrong. I have followed all the methods on xbox.com, and still it doesn't work. I have tried to reduce the number of users on my network and that doesn't work either. However, sometimes it will go up to 3 bar and then it does work, but that is rare, and it just signs me out 30 minutes later... .
- —Guest Paul Kinsella
Xbox One not connecting
- Hi - I'm Massi from Italy. Even here we are having trouble with the Wifi. For example, after setting all on the Wifi I get this weird error message - 0x80a40002. Tried and tried again technical support, bla bla bla. Still haven't fixed that yet.
- —Guest massi
Xbox randomly disconnects
- I'm a Xbox gold member and my Xbox 360 randomly disconnects from Wifi during chat and multiplayer games on Xbox Live. It tells me to unplug router and replug it. This is annoying and I would like to be able to fix it... .
- —Guest JD
Xbox confused and not connecting
- My Xbox 360 Slim will not connect to Xbox Live. I tried clearing the cache, but that did not work. Then I turned off the router - that did not work. I have a wired connection that it won't detect - it keeps telling me to find a wireless network when it is $@"!/$ wired... .
- —Guest Guest