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Readers Respond: Problems Connecting an Xbox to a Wireless Network

Responses: 111

By , About.com Guide

It only takes a few minutes to connect an Xbox 360 to a wireless home network and Xbox Live if everything works right the first time. Unfortunately, any small mistake or technical glitch often leads to big trouble. Examples of problems you might have faced include
  • finding and using the right kind of wireless network adapter for the Xbox
  • entering the wrong values on the Xbox network configuration screens
  • installing the Xbox out of range of the wireless router signal

Did anything go wrong when attempting to network your Xbox? If so, how did you fix it?

Tell Your Story

Xbox vs Netgear standoff

My Xbox refuses to connect to my Netgear router. No matter what I do, it simply will not connect to the Internet.
—Guest RexDane

Will not work for certain games

Ever since I got Skyrim, that game and all games bought after would not connect to Xbox live. I am still able to connect via the dashboard, but I am unable to connect ingame with games such as Skyrim, Mass Effect 3, and any other new game. I am also unable to get any achievements in any of my games anymore.
—Guest Frank

Unplug workaround doesn't work anymore

About 1 month ago my Xbox worked fine. Now when I log in, it says "cannot connect to Xbox Live." So I go unplug my Internet cable, then plug it back in, and I go back and it still does not work. Before when I had that trouble, reconnecting like this worked, but now it doesn''t. So I don't know what to do.
—Guest mad

Disconnects after 10 minutes

I can turn it on, but it won't let me play anything. After 10 minutes it disconnects.
—Guest Divine viper

It started by being dropped from a party

I was playing online and in a party. It kept saying that the party was disconnecting, so I went to test the connection - it connected to the Internet but not Xbox Live
—Guest jonboy74

Xbox Wi-Fi eventjally stops working

I'm staying at a camp for my job, we get free Wi-Fi. My Xbox will work fine for a few days then won't connect for the rest of the week. Then when I come back after 4 days off, it works again then stops working.
—Guest AppleSauze

Worst Internet provider, ever

I have the worst internet provider ever. The router sucks. No matter what device I use, the internet modem that came from the provider (is also the Wifi router) keeps disconnecting from the Internet, and I have to go into the modem/router setting to restart the damn thing. It varies on how long I use it before it disconnects. I have my Xbox 360 bridge connected with my laptop (if you don't know what that is - Wifi--->laptop-->cable-->xbox360). It's simple and woks, but the Internet provider SUCKS!
—Guest Colonel Sanders

Failed to join Left for Dead 2

Every time on my game LFD2 I try to play online, it say "failed to join setting up a private match" or something like that. LFD1 works online, it's just the second one that keeps saying failed... .
—Guest Drumma Junky

Can't connect first time

I have always had this problem. I turn on my xbox, It isn't connected to xbox live and then I have to go and test connection and after a while of testing it connects.
—Guest Clueless

Connects to Belkin router as guest only

My Xbox 360 will not connect unless I connect as a guest. I have a Belkin router, and it gives me two options - regular connection and the guest one. I can't access my computer from the Xbox, since it won't connect except through guest connection :(.
—Guest Carrie Anne

A tool for testing Xbox network ports

You can test the ports needed for Xbox Live using Firebind's port testing app for Xbox - www.firebind.com/xbox
—Guest ProtocolGeek

Low signal strength

Hackers were on my network, so we stopped broadcasting it. We connected, but now the connection drops after about 5 minutes. I log on with no problem, then it drops again. I try to log in, but it says you can't connect to Xbox Live. The network shows 2-4 bars, which is lower than my computer. I can't fix this, because my router is set up in a location I'm not allowed to change.
—Guest Guest Pie

Signal strength drops suddenly

Whilst playing a game my signal strength suddenly drops to minimal signal - no matter how close the Xbox is to my router
—Guest Jake

Getting a 169 IP address

I run Wifi on all my devices that use it, and they all work like now I'm using my tablet, but my Xbox won't connect. Even though my Wi-Fi [router] shows up on the list, the Xbox won't connect to the Internet at all. I looked at my IP address and instead of it being 192.xxx.xx.xxx it starts with 169.
—Guest calledsole

Losing connection with Xbox Live updates

This has happened twice now... I get notified of a system update, I DL and apply the update, and wireless goes away. This last time it happened, and frustrated I walked away, then the next day it doesn't even see my wireless anymore. Modem is fine. Laptop is on wireless fine, Wii is on wireless fine.
—Guest Mac

Tell Your Story

Problems Connecting an Xbox to a Wireless Network

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