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Bradley Mitchell

Xbox Live Update Failed (Error 3151-0000-0080-0300-8007-2751)

By June 15, 2011

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This past weekend I spent some time troubleshooting an Xbox that was failing to download the latest Dashboard update for Xbox Live. Besides aborting the download, the console would sometimes also drop its connection to the router, giving an impression the wireless adapter attached to the Xbox was faulty. In fact, networking on both the Xbox and the router were working fine.

In this case, the console showed error code 3151-0000-0080-0300-8007-2751 that can indicate any of several potential problems. The root cause: A corrupt second profile on the Xbox. Deleting the bad profile unblocked the Dashboard update and restored normal network connectivity of this Xbox.

See also - Xbox 360 Network Troubleshooting
Comments
December 27, 2011 at 5:35 pm
(1) james says:

deleted the other 2 useless profiles and tried update again and worked fine, many thanks.

December 28, 2011 at 1:41 pm
(2) Oscar says:

i tried basiclly the same thing i tranfered all content to a different hd, wiped the sytsem hd, tried to start up again using a no/new profile. Still got the same issue. i did notice the xbox was remembering some startup options and remebering the connection to the network. I think theres a corrupt file in the system. I also tried burning the update to a cd and it just wouldn’t recognise the disk. same with usb. any clues would be really appreciated! cheers

January 11, 2012 at 5:02 am
(3) Bob says:

Just phone up Microsoft and explain to them what the problem is… They are the people that know what they are dealing with as they are the founders of the console. They will then give you a series of things to do, or they will fix it for you manually through your connection.

October 28, 2012 at 1:32 am
(4) justin says:

Yeah if you can get them on the line, they hung up on me three times… Xbox support can kiss my a**.

November 6, 2012 at 2:46 pm
(5) logan says:

so it is the account

December 25, 2012 at 7:09 am
(6) Bill says:

Hi Oscar I had the same problem as you! How did you fix it?! Cheers :)

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May 16, 2013 at 6:47 pm
(10) Rey says:

My xbox keeps throwing me the error code 3F4B- 0000-3080-050C-8007-0070. I have absolutely no idea what this means and iv tried everything. HELP!!!

August 26, 2013 at 3:08 pm
(11) Nick says:

Well, After buying an xbox and fooling with the harddrive a bit – I seemed to have forgotten to place it back in correctly. I made sure it clicked in and booted the system again and hey presto, it worked!

I have a Xbox 360 Slim (250gb harddrive)

December 14, 2013 at 4:41 pm
(12) Jorge says:

Only delete cahe and update works

February 6, 2014 at 12:28 pm
(13) Maia says:

I deleted all the useless users, and now its working…thank you, i was hopeless until i tried this one.

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March 24, 2014 at 12:14 pm
(15) DS Domination Testimonials says:

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