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By Bradley Mitchell, About.com Guide to Wireless / Networking since 1999

About VPN Error 800

Sunday May 28, 2006
One of the most common errors encountered when working with a VPN is error 800 - "Unable to establish the VPN connection." Unfortunately this error code doesn't tell you anything of why the connection is actually failing. If you encounter it, check the following:
  • Are you using the correct VPN server name? The server administrator provides this name.
  • Is the Internet / network connection to the server functioning properly? You should ping the server is not sure.
  • Is your network firewall blocking VPN connections? Port 1723 must be opened and Protocol 47 must be enabled in the firewall configuration settings
  • Does the server have too many clients already connected (VPN server connection limit exceeded)? The server administrator can check this, but it is not a common problem.
See also - VPN Connection Error 800 (support.microsoft.com)
Comments
September 6, 2007 at 1:34 pm
(1) Jon Flemng says:

I just discovered that this error can also be caused by a corrupt LSP stack.

December 6, 2007 at 9:27 am
(2) Dotan Brand says:

Also a possibility is to disable Norton Antivirus Internet protection (it probably contains a firewall)

January 30, 2008 at 6:44 am
(3) Mark Crosby says:

Regarding Norton, the Norton firewall causes endless problems sometimes. I would recommend anything BUT Norton. Heck, even the built in XP Firewall is better than Norton.

May 4, 2009 at 3:02 am
(4) Leeor Geva says:

This is VERY important. You may get this error if the subnet is the same on both ends.

I.E 192.168.1.xxx on the remote network you are trying to connect to via VPN and 192.168.1.xxx on the local network you are connecting from.

For this reason it is a good idea NOT to use 192.168.1.xxx on your business network which you will be VPNing to, especially if you use SBS 2003 as a VPN server.

I have to give credit to this post:
http://techrepublic.com.com/5208-11190-0.html?forumID=40&threadID=177525&messageID=2235503

May 19, 2009 at 1:50 pm
(5) Sérgio says:

Tks!
My problem is the AV System (Trend Micro).

[]s

September 28, 2009 at 10:28 pm
(6) Robin says:

In my case, if I reboot the PC, the connection is fine. But from time to time, it will suddenly stop working. I hope someone can tell me a solution without rebooting.

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